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Welcome to the Power Users community on Codidact!

Power Users is a Q&A site for questions about the usage of computer software and hardware. We are still a small site and would like to grow, so please consider joining our community. We are looking forward to your questions and answers; they are the building blocks of a repository of knowledge we are building together.

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This suggested edit was approved and applied to the post 10 months ago by samcarter‭.

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I can't turn on cellular data for postpaid sim card
I was trying to start mobile cellular data. It's been a year I can't turn it on. Usually, I am currently using Postpaid sim card. When I was using Prepaid sim card than, I could turn mobile cellular data. I was reading the [article](https://cellularnews.com/cellular-network/10-easy-fixes-for-mobile-data-not-working-on-android/). They said to change APN protocol. I have reset APN. But, I can't find anyway to configure existing APN protocol for Airtel sim card. But, I can't create a new one. They had said to `Opt For a Factory Reset`. I had reset my mobile 5-6 months ago. In the [article](https://www.maketecheasier.com/fix-cellular-data-not-working-on-android/), they had said to Reset Your Phone’s Network Connection by the "code" `##72786#` then, I am getting `connection problem or invalid MMI code.` My sim card is 3G. I don't think that "I didn't make it 4G that's why I am getting the problem" (cause, my prepaid sim card was 3G either). I don't have any data limit also. I have rebooted my mobile thousand times. My mobile isn't in safe mode also. Sim card isn't expired also.

![Details](https://powerusers.codidact.com/uploads/7z2i9txwzfoiyJn5CGhxRTeB)
![Details](https://powerusers.codidact.com/uploads/d3tV8PqBbqLkedWofStPSKDB)
![Details](https://powerusers.codidact.com/uploads/HD7XNJR2gpiiydW26sY2g7vi)
![Details](https://powerusers.codidact.com/uploads/tRUK1ZjYDCzJd92Yt1YwDVzm)

Suggested 11 months ago by Wicket‭