Please carefully read https://powerusers.codidact.com/posts/285726/285729#answer-285729 Even if you add a link, coping from other sites is still not a good thing for powerusers.codidact. It might no longer violate the license of the original posts, but I would not expect it to be well received either.

Besides this, the question is still very hard to understand. The second part does not really contribute anything useful to the question. You could simply summarise the situation in your own words instead of coping someone else posts. Furthermore you make it sound as if this would be your own problem by using active voice.

Your item 3. is incomprehensible without following links to external sites

The language is really hard to understand. Most users here are not native speakers (me included) -- it would be good for everybody if you would keep the language as simple as possible and avoid using unusual or archaic words.