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Comments on Browser video sometimes stops working; how can I figure out why?

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Browser video sometimes stops working; how can I figure out why?

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I leave my Mac (Mini, not laptop) running all the time, only rebooting when something forces me to (like a software update). My uptimes are usually measured in weeks, sometimes months.

Occasionally, browser-based streaming video (Youtube, Google Hangouts) will stop working, in all browsers, though everything else is fine. I can't correlate it to anything. This has happened under my current OS (12.2.1, Monterey), most recently last night, but it also happened under 11.6 (Big Sur) and 10.12 (Sierra -- that one was on different hardware).

When this happens it affects all browsers. It happened today and I checked Chrome, Firefox, Safari, and Brave (all up to date except Safari) -- same behavior. Rebooting fixes the problem.

I've already rebooted after today's problem (needed the video), but for next time this happens: what diagnostics might I be able to perform? Or is this a known problem with a known solution?

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2 comment threads

It might also be worth having a look into the browser console (on Firefox `shift+cmd+J`) in case some... (2 comments)
Tried starting the browser from a terminal window? (3 comments)
It might also be worth having a look into the browser console (on Firefox `shift+cmd+J`) in case some...
samcarter‭ wrote over 2 years ago

It might also be worth having a look into the browser console (on Firefox shift+cmd+J) in case some error is shown there. Do offline videos work when this happens? For example does the video preview in finder still work or does Quick Time still work?

Monica Cellio‭ wrote over 2 years ago

Thanks samcarter‭ -- good suggestion and good idea. I should have thought to test offline videos. Next time this happens I will.