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Q&A Why does Microsoft Outlook not "have permission to get email", and ask me to "update my credentials", for my AOL email?

Before March 22 2021, AOL synced with my desktop Microsoft Outlook software swimmingly! Since then, Outlook updated itself. But I changed NOTHING for both my AOL or Outlook. Outlook keeps sending ...

0 answers  ·  posted 3y ago by TextKit‭  ·  edited 3y ago by Mithrandir24601‭

Question outlook email aol
#4: Post edited by user avatar Mithrandir24601‭ · 2021-05-23T08:58:18Z (over 3 years ago)
  • Before March 22 2021, AOL synced with my desktop Microsoft Outlook software swimmingly!
  • Since then, Outlook updated itself. But I changed NOTHING for both my AOL or Outlook. Outlook keeps sending these alerts to my inbox. How do I rectify this?
  • ![Img](https://i.stack.imgur.com/JuLvZ.jpg)
  • I followed [this Microsoft Answer](https://answers.microsoft.com/en-us/outlook_com/forum/all/please-update-your-credentials/cbad8cd3-3f64-4813-b050-b89c2c52dc62), but it doesn't solve my problem.
  • ![Sync e-mail settings](https://i.stack.imgur.com/PT3Px.jpg)
  • ![E-mail client settings](https://i.stack.imgur.com/cTlAB.jpg)
  • Before March 22 2021, AOL synced with my desktop Microsoft Outlook software swimmingly!
  • Since then, Outlook updated itself. But I changed NOTHING for both my AOL or Outlook. Outlook keeps sending these alerts to my inbox. How do I rectify this?
  • ![email saying "it looks like we don't have permission to get email for ...@aol.com"](https://i.stack.imgur.com/JuLvZ.jpg)
  • I followed [this Microsoft Answer](https://answers.microsoft.com/en-us/outlook_com/forum/all/please-update-your-credentials/cbad8cd3-3f64-4813-b050-b89c2c52dc62), but it doesn't solve my problem.
  • ![Sync e-mail settings](https://i.stack.imgur.com/PT3Px.jpg)
  • ![E-mail client settings](https://i.stack.imgur.com/cTlAB.jpg)
#3: Post edited by user avatar FoggyFinder‭ · 2021-05-23T08:55:54Z (over 3 years ago)
fix md
Why does Microsoft Outlook not "have permission to get email", and ask me to "update my credentials", for my AOL email?
  • Before March 22 2021, AOL synced with my desktop Microsoft Outlook software swimmingly!
  • Since then, Outlook updated itself. But I changed NOTHING for both my AOL or Outlook. Outlook keeps sending these alerts to my inbox. How do I rectify this?
  • https://i.stack.imgur.com/JuLvZ.jpg
  • I followed [this Microsoft Answer](https://answers.microsoft.com/en-us/outlook_com/forum/all/please-update-your-credentials/cbad8cd3-3f64-4813-b050-b89c2c52dc62), but it doesn't solve my problem.
  • ![Sync e-mail settings](https://i.stack.imgur.com/PT3Px.jpg)
  • ![E-mail client settings](https://i.stack.imgur.com/cTlAB.jpg)
  • Before March 22 2021, AOL synced with my desktop Microsoft Outlook software swimmingly!
  • Since then, Outlook updated itself. But I changed NOTHING for both my AOL or Outlook. Outlook keeps sending these alerts to my inbox. How do I rectify this?
  • ![Img](https://i.stack.imgur.com/JuLvZ.jpg)
  • I followed [this Microsoft Answer](https://answers.microsoft.com/en-us/outlook_com/forum/all/please-update-your-credentials/cbad8cd3-3f64-4813-b050-b89c2c52dc62), but it doesn't solve my problem.
  • ![Sync e-mail settings](https://i.stack.imgur.com/PT3Px.jpg)
  • ![E-mail client settings](https://i.stack.imgur.com/cTlAB.jpg)
#2: Post edited by user avatar Alexei‭ · 2021-05-16T04:39:43Z (over 3 years ago)
added relevant tags
Why does Microsoft Outlook not "have permission to get email", and ask me to "update my credentials", for my AOL email?
  • Before March 22 2021, AOL synced with my desktop Microsoft Outlook software swimmingly!
  • Since then, Outlook updated itself. But I changed NOTHING for both my AOL or Outlook. Outlook keeps sending these alerts to my inbox. How do I rectify this?
  • https://i.stack.imgur.com/JuLvZ.jpg
  • I followed [this Microsoft Answer](https://answers.microsoft.com/en-us/outlook_com/forum/all/please-update-your-credentials/cbad8cd3-3f64-4813-b050-b89c2c52dc62), but it doesn't solve my problem.
  • ![](https://i.stack.imgur.com/PT3Px.jpg)
  • ![](https://i.stack.imgur.com/cTlAB.jpg)
  • Before March 22 2021, AOL synced with my desktop Microsoft Outlook software swimmingly!
  • Since then, Outlook updated itself. But I changed NOTHING for both my AOL or Outlook. Outlook keeps sending these alerts to my inbox. How do I rectify this?
  • https://i.stack.imgur.com/JuLvZ.jpg
  • I followed [this Microsoft Answer](https://answers.microsoft.com/en-us/outlook_com/forum/all/please-update-your-credentials/cbad8cd3-3f64-4813-b050-b89c2c52dc62), but it doesn't solve my problem.
  • ![Sync e-mail settings](https://i.stack.imgur.com/PT3Px.jpg)
  • ![E-mail client settings](https://i.stack.imgur.com/cTlAB.jpg)
#1: Initial revision by user avatar TextKit‭ · 2021-05-13T20:14:29Z (over 3 years ago)
Why does Microsoft Outlook not "have permission to get email", and ask me to "update my credentials", for my AOL email?
Before March 22 2021, AOL synced with my desktop Microsoft Outlook software swimmingly!

Since then, Outlook updated itself. But I changed NOTHING for both my AOL or Outlook. Outlook keeps sending these alerts to my inbox. How do I rectify this?

https://i.stack.imgur.com/JuLvZ.jpg

I followed [this Microsoft Answer](https://answers.microsoft.com/en-us/outlook_com/forum/all/please-update-your-credentials/cbad8cd3-3f64-4813-b050-b89c2c52dc62), but it doesn't solve my problem.

![](https://i.stack.imgur.com/PT3Px.jpg)

![](https://i.stack.imgur.com/cTlAB.jpg)