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I suspect that the camera is presenting itself as a USB PTP or MTP device. The fact that it is identified as a camera and not as a storage device certainly points in this direction. A quick check ...
Answer
#2: Post edited
by
Canina
·
2022-01-15T16:40:10Z (almost 3 years ago)
- I suspect that the camera is presenting itself as a USB [PTP or MTP](https://en.wikipedia.org/wiki/Media_Transfer_Protocol) device. The fact that it is identified as a camera and not as a storage device certainly points in this direction.
A quick check of the user's guide available online for the EOS 2000D did not reveal any obvious way to **turn MTP support on or off,** but that's a first thing you can look into in more detail. Such a setting might be hidden in the advanced section.- Failing that, **you can use a separate card reader** to make the storage card used by the camera available to the computer without even involving a camera. The manual says that if you go this route, then you should copy the `DCIM` folder onto the computer. This is what I have been doing for ages personally and it works splendidly. For the most consistent, most reproducible results, **you may want to go this route anyway.**
- While the camera manual seems to recommend using Canon's own software to transfer pictures, this doesn't seem to be a requirement at all, so as long as you stay with storing photos as JPEG images (which basically means not setting the camera to RAW), you should be able to use any normal image-handling software to copy and work with the images; and there are several third-party raw image processing tools available if you want to have a raw format workflow but not use Canon's own software.
- I suspect that the camera is presenting itself as a USB [PTP or MTP](https://en.wikipedia.org/wiki/Media_Transfer_Protocol) device. The fact that it is identified as a camera and not as a storage device certainly points in this direction.
- A quick check of the user's guide available online for the EOS 2000D did not reveal any obvious way to **turn MTP support on or off,** but that's a first thing you can look into in more detail. Such a setting might be hidden in the advanced section, and it might be labelled differently (for example, it could be described as a "device class" or something like that), so you may have to do a little bit of sleuthing.
- Failing that, **you can use a separate card reader** to make the storage card used by the camera available to the computer without even involving a camera. The manual says that if you go this route, then you should copy the `DCIM` folder onto the computer. This is what I have been doing for ages personally and it works splendidly. For the most consistent, most reproducible results, **you may want to go this route anyway.**
- While the camera manual seems to recommend using Canon's own software to transfer pictures, this doesn't seem to be a requirement at all, so as long as you stay with storing photos as JPEG images (which basically means not setting the camera to RAW), you should be able to use any normal image-handling software to copy and work with the images; and there are several third-party raw image processing tools available if you want to have a raw format workflow but not use Canon's own software.
#1: Initial revision
by
Canina
·
2022-01-15T16:37:11Z (almost 3 years ago)
I suspect that the camera is presenting itself as a USB [PTP or MTP](https://en.wikipedia.org/wiki/Media_Transfer_Protocol) device. The fact that it is identified as a camera and not as a storage device certainly points in this direction. A quick check of the user's guide available online for the EOS 2000D did not reveal any obvious way to **turn MTP support on or off,** but that's a first thing you can look into in more detail. Such a setting might be hidden in the advanced section. Failing that, **you can use a separate card reader** to make the storage card used by the camera available to the computer without even involving a camera. The manual says that if you go this route, then you should copy the `DCIM` folder onto the computer. This is what I have been doing for ages personally and it works splendidly. For the most consistent, most reproducible results, **you may want to go this route anyway.** While the camera manual seems to recommend using Canon's own software to transfer pictures, this doesn't seem to be a requirement at all, so as long as you stay with storing photos as JPEG images (which basically means not setting the camera to RAW), you should be able to use any normal image-handling software to copy and work with the images; and there are several third-party raw image processing tools available if you want to have a raw format workflow but not use Canon's own software.