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How can I click inside a gnarled window?
I need to install BCUninstaller. But I can't click to pick the options inside, OR the maximize button on the upper right that's greyed out. No other window is gnarled like this on my desktop, which is working perfectly.
1 answer
That looks like a font scaling or DPI issue – those ━
□
🞩
buttons look far-enough apart that the OS might be deliberately scaling to make a touch screen easier to use, but apps that are not aware of this scaling use fixed-size regions for displaying certain text labels and do not stretch to accomodate the larger font.
As a test, open the various Display Settings pages (⊞
+R
ms-settings:display
and ⊞
+R
ms-settings:easeofaccess-display
) and see if any scaling options are set to higher than 100%.
There is a slight indication in your screenshot (i.e. the partial view of a filled radio button ◉
) that the Standard Installation option is already selected. If you need a portable install, clicking the bolder header text of Portable Installation should fill its radio button instead.
If mouse-click really doesn't work, try the keyboard. Press the Tab ↹
key to navigate the options – the focused option should get a dotted line around it. When it gets to one of those options, the ↑
/↓
arrow keys should change the selection.
The □
button being greyed out is very common for small dialog windows. It probably wouldn't fix your issue anyway, because of the fixed-size labels -- if they could stretch, they would already be doing so.
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