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Gmail - User is a group is not receiving emails
We use Gmail with Google Workspace (G Suite) or whatever it's called. We have a group, say info@example.com. Some of our members and aliases in that group are not receiving emails and I have no idea why. After looking at things in google's "Admin" app, under that info@example.com group, I see this column "Relation" which has 2 type of values: "Direct" and "Direct and Indirect".
So far it seems to have a consistent pattern:
- Emails with "Direct and Indirect" value receive emails.
- Emails with "Direct" value do not receive emails.
I suspect this could be a problem (maybe, maybe not). I want to try changing "Direct" value on that first row and see if that email address will start receiving emails. However, I have no idea where to change that value. I could not find any information on this on internet whatsoever.
Questions:
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How can I change the value of this "Relation" column from "Direct" to "Direct and Indirect"?
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Alternatively, if this is not the problem, what else can I check to make all of the emails and aliases/groups inside the group to receive emails?
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